Agave ISY Controller

Family Access Manager

Family access enables you to share a paid Agave access plan with others in your family using the same ISY.

The following is required to use the Family Manager/Managed access:

  • Family manager must have a paid Agave Access Level (excludes Basic Access and the weekly subscription All Access Pass)
  • Family manager must purchase a Family Access Manager plan
  • Managed account (ex., your family member) must enable Android Contacts permission on their device
  • Family Access Manager will not be activated until 24 hours after the paid Agave Access Level is purchased (e.x., if you purchase both at the same time there will be a 24-hour delay until Family Access Manager is active. If you purchase a paid Agave Access Level and wait at least 24 hours to purchase Family Access Manager, then it will be active right away).

Purchase Family Access Manager

In order to use the Family Access Manager, you must purchase Family Access Manager using the same Google account used to purchased Agave:

  1. Navigate in Agave to Settings > Account > Access Level
  2. Click a Family Access Manager plan (+1, +2, or +3 for 1, 2, and 3 added members, respectively)
  3. Click Buy to add Family Access Manager

Create access code

To create access code for another family member:

  1. Navigate in Agave to Settings > Account > Family Members
  2. Click New Family Member
  3. Optionally choose what level of access will be shared by clicking the top access menu. You will only be able to choose access levels that you have purchased. This is useful if you want to limit the access level available to your family member. Choosing Full Access enables you to select/deselect add-ons you have purchased and/or are enabled on your ISY (Thermostat, Irrigation, Programs/Vars, Portal, and ELK)
  4. Set a Member Name, which is used only as a label you will recognize for this family member
  5. Set and verify the PIN, which you will need to securely share with your family member when they log into your ISY via Agave and each time you update this family member’s access. There is no way for you or anyone else to look up this PIN; if you forget this PIN you will need to re-create that family member access
  6. Tap Create Member

Join the family logon

To join the family logon,

  1. Launch Agave and log into the ISY
  2. Navigate to Settings > Account > Family Logon
    • If Family Logon does not display, verify there is an unused Family Access Code and then exit and re-launch Agave and begin again
  3. Enter the Family Access Code. To enter by QR Code,
    1. On the family manager’s device, tap the QR code button
    2. On the joining member’s device, tap the QRCode button
    3. Scan the QR Code displayed on the Family Manager’s device
  4. Enter the PIN
  5. Tap Join Family
  6. If you have more than one account on your device, select the account to use and tap OK

You now have access to Agave

Change/Update Member access level

(for Family Managers)

  1. Navigate to Settings > Account > Family Members
  2. Tap the Member name you want to modify
  3. Enter the PIN for the member and tap OK
  4. Update Access Level, add-on access, Member name, or PIN, as desired
  5. Tap Update Member to save changes

Disable or Delete Member

(for Family Managers)

  1. Navigate to Settings > Account > Family Members
  2. Tap the Member name you want to disable or delete
  3. Enter the PIN for the member and tap OK
  4. Tap either Disable or Delete to disable or delete, respectively